Hello, Alicia! Welcome to planDisney and thank you for cruising to us with your question.
I'm so excited just thinking about your upcoming cruise. The countdown is almost over and you will be boarding the ship before you know it! I'm sorry to hear that you have had trouble getting through on the phone line. I've experienced elevated wait times myself and can understand that is a less than magical experience.
The good news is, that there is a lot of magic waiting for you onboard! I have a party of four and have sailed recently with Captain Minnie. At this time, travel parties are being seated privately. This policy can change between now and your sailing date, but as of today, you would be seated as just your family. If you would like to try to call Disney Cruise Line to note the private table request in case the policy changes between now and your cruise, the lowest wait times to speak to an agent have been early in the morning. On weekdays, the phone lines open at 8 a.m. Eastern Standard Time and 9 a.m. on the weekends. You can also keep an eye on the
Help Page on the Disney Cruise Line website as the option to chat with an agent may be available soon. And if you haven't spoken to an agent before boarding, stop by the Guest Services Desk to request a private table shortly after boarding. The Crew Members really do the best they can to accommodate requests.
Based on the sailing date you provided, I see you could be sailing on either the
Disney Wish or the
Disney Wonder. Both are incredible ships with lots to offer. I especially love
Tiana's Place on the Disney Wonder and dining at
Arendelle on the Disney Wish. Both have an absolutely delicious sea bass entrée on their menus and entertainment that will inspire you to sing along. I'm sure you'll have an incredible time each evening of your voyage as you enjoy the imaginative dining venues throughout your dining rotation.
Alicia, have you downloaded the
Disney Cruise Line Navigator app? Please do so before leaving home. This app will help chart your course for adventure during your voyage. It's where you'll find your dining rotation, the activities scheduled for your voyage, and more.
Have an incredible journey and say hi to Mickey and the gang for me!
Bon Voyage,
Adrianna