• On Apr 28, 2020
    Betsy from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm having a hard time linking 2 of our group. They have profiles in F&F, but when I go to My Plans it says to link them but won't let me save it. What do I do? My daughter was linked, but we had to reschedule our trip and now she isn't.

    Welcome back to Disney Parks Moms Panel, Betsy!

    Putting together all of those magical plans for a trip to Walt Disney World is one of my favorite pastimes, but sometimes Stitch gets into the system and likes to mess with things. No worries, though. A little pixie dust can fix it!

    When I've gone into my own My Disney Experience account and have found something odd in my Family & Friends List that I can't seem to straighten out on my own, I call on a Cast Member to assist me. In your own Family & Friends List, scroll down to the bottom of the screen and you'll see a phone number for assistance with your Walt Disney World vacation: (407) 939-5277. A Cast Member will be able to get into your account and manage the details until they are practically perfect in every way.

    Once that list has been streamlined, you'll be able to continue lining up all of the fun details for your visit to The Most Magical Place on Earth. Don't forget to download the super-handy My Disney Experience mobile app, too, so that you have access to all of those plans right in the palm of your hand.

    Happy planning, Betsy! Be sure to send us more questions as you think of them. We love to help!


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Meet the Panelist: Andrea, Pennsylvania

I am a teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, fantastic restaurant or hidden gem onboard a Disney ship! I'm a micro-planner who can help you capture your own magic! Learn More About Andrea

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