• On Oct 7, 2021
    Catherine from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm having difficulty purchasing one adult ticket for Disneyland on Oct 11, 2021. It won't let me complete the order. When I try to log in, it says error, so I can't complete

    Hi Catherine,

    Thanks for coming to see us at planDisney, where we always welcome the opportunity to share suggestions and ideas to help you make your trips a bit more magical. 

    I'm sorry to hear you're having some trouble purchasing your theme park ticket to visit the Disneyland Resort. I can imagine you're super excited to experience all the magic that awaits you. 

    It sounds like you were seeing some type of error message during the steps to purchase your theme park ticket and make your theme park reservation. I'm hopeful that perhaps by now the troublesome issue is resolved. While I don't know the details of the error message, I can offer a few quick tips in hopes that perhaps they are helpful if still needed.

    One thought is to sign in to your Disneyland Resort account online first before using the Theme Park Tickets & Reservations features to start the steps to buy your ticket and make your reservation. Another thought is to try using the Disneyland Resort mobile app to buy your ticket and make your reservation. If you're using the mobile app, you can sign in to your account, tap the main menu in the lower right corner, tap "Tickets and Passes," and tap "Select Tickets."

    If these steps don't help resolve the error you're seeing, you'll want to reach out to the Disneyland Resort Website Support team by calling (714) 520-6222. You can speak with a friendly Cast Member who can assist you. You can also use the "Chat with Us" feature in the Disneyland Resort mobile app.

    Catherine, I'm hopeful you'll be able to get your theme park ticket and your theme park reservation to experience all the magic at the Disneyland Resort. 

    Here's wishing you lots of Disney magic in your day today!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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