• On Jun 18, 2019
    Lauren from MS Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m very excited about the upcoming passholder previews for Galaxy’s Edge. I have been a platinum passholder for 2 years and have never received any email invites for passholder events. How can I make sure that I am eligible to receive invites?

    Bright Suns, Lauren!

    Welcome to the Disney Parks Moms Panel, and thank you for your question! I’m loving all the Annual Passholder extras this summer at Walt Disney World Resort, and was so excited to hear that select Passholders will have the chance to land on Batuu and explore Star Wars: Galaxy’s Edge before the land officially opens.

    I’m an Annual Passholder too, and, just like you, I don't always receive email invitations to special Passholder events. I checked in with the Annual Passholder service team, and they had a few suggestions. The first is to log in to your My Disney Experience account and ensure all your information is correct – your home address, your email address, and all the other details in your profile. If you check there and everything is up-to-date, I recommend calling the V.I.Passholder support line at (407) WDW-PASS.

    In addition, be sure to read the Disney Parks Blog for the latest news, and stay connected through social media. There’s a Walt Disney World Annual Passholders Facebook page, and I always see lots of chatter on Twitter when new events are announced. As they say on Batuu, your datapad (their word for your smartphone) is a great source of information, and I can’t wait to see all the integrations between the My Disney Experience mobile app and Play Disney Parks App and the experiences in Star Wars: Galaxy’s Edge. 

    Lauren, I’m using the Force to send you some intergalactic pixie dust that you receive a transmission about Annual Passholder previews! I hope these tips help, and that you find yourself in a galaxy far, far away in lightspeed time. ChEARS (with blue milk, of course) to a new adventure, and may the spires keep you!

    May the Force be with you,
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.