• On Apr 30, 2020
    Samantha from PA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m doing online check in for the little mermaid rooms in art of animation. For room requests it has “landscape view” as an option. I was wondering what this meant? Also it has an option for “highest Level” but not for first floor, can I request that?

    Hi, Samantha!  It's so nice to see you back here at the Disney Parks Moms Panel!  Olaf may not even know a Samantha, but of course, I remember helping you with one of your questions last yEAR.  After all, we share the same first name and home state!

    I'm so excited to hEAR that you'll soon be returning to The Most Magical Place on Earth!  You are going to love staying at Disney's Art of Animation Resort.  The larger than life theming at this resort hotel makes it feel as if you've stepped inside some of your favorite animated movies.  Disney's Art of Animation Resort is home to the Big Blue Pool, the largest resort hotel swimming pool on Walt Disney World Resort property.  Now with the recent addition of the Disney Skyliner, transportation at this resort hotel is even more convenient.  

    When you complete the online check-in process for your resort hotel, either on your computer or using the My Disney Experience mobile app, you will have the opportunity to select certain room request options from a drop-down menu.  By selecting the "landscape view" option, you are asking to have a room with a view of the landscaping throughout the resort grounds rather than a view of something like a parking area.  If you would like to make a room request that is not listed as an option in the drop-down menu, such as a first-floor room, I would recommend calling the Help Center phone number for resort hotel reservations.  Please keep in mind that while Cast Members will do their very best to honor your room requests, they cannot be guaranteed.

    If you have any other questions as you get ready for your magical vacation, please visit us again.  We love to help!  See ya real soon!
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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