Rock 'n' Roller Coaster
  • On Jan 2, 2020
    Luiz from SP Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello! I'm going to Disney World Orlando parks on January/2020 with my family and I like to know: Where can I redeem my tickets purchased on my local travel agency at Brazil before I go my first day on park?

    Oi Luiz, tudo bem?

    It is a pleasure to welcome a fellow Brazilian to the Disney Parks Moms Panel. Thank you very much for sending me your very first question.

    In just a few days you will be making lifelong memories with your family at the place “Where Dreams Come True”! By now you should have already logged in to your My Disney Experience account and used the confirmation number provided by your travel agent to link theme park tickets to each Guest in your group. I hope you had fun making FastPass+ selections for your favorite attractions. I always try securing a spot for Seven Dwarfs Mine Train, Avatar Flight of Passage and Slinky Dog Dash.

    In order to redeem your card tickets, print the ticket confirmation voucher sent by your travel agent and present it along with your passport at a will call ticket window at the main entrance of any of the theme parks, or at any Guest Relations location. I personally recommend stopping by Guest Relations at Disney Springs Welcome Center in the evening before your first visit to the parks because this will save you time early in the morning – you will be able to enter the park without stopping at will call first. I also think visiting Disney Springs upon arrival is the best way to get in the Disney mood and enjoy all the available shopping, dining and entertainment options. Don’t miss the brand new NBA Experience, and make reservations at popular restaurants with Brazilians, such as Rainforest Cafe and T-REX. My current personal favorite is Chef Art Smith’s Homecomin'.

    Once you have your card tickets you will be ready to enter the parks, redeem your FastPass+ experiences, and have a magical time with your family. I kindly invite you to visit us soon at Disney Parks Moms Panel in Portuguese. That’s right, next time you are welcome to submit questions in our own language. 

    I hope you have a wonderful visit with your family!

    Saudações mágicas,
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian university professor and sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.