Mickey and Minnie Statues in Front of Fireworks
  • On Aug 21, 2022
    Daniella from Rio de janeiro Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I'm going to Disney in September, and will stay at a Disney resort. I bought a magic band before my stay to be delivered at the hotel, but I saw there are gonna be new magic bands with new functionalities. Can I upgrade theagic bands I bought?

    Hello, hello there, Daniella! Welcome to planDisney, where we love helping our fellow Disney-loving Guests plan magical Disney vacations. Thank you so much for stopping by with your question!

    I spoke to a friendly Cast Member earlier today, and unfortunately I do have to let you know that you will not be able to modify your MagicBand order once it's already processed. In addition to this, I'd like to point out that there are no refunds or exchanges offered for Guests who choose to customize them with their names. If you didn't customize your MagicBand, you're welcome to pick it up at your Disney Resorts Collection hotel's Front Desk, keep it in its original packaging, and exchange it for a new MagicBand+ at select shops throughout the Walt Disney World Resort. However, please keep in mind that you will still need to pay for the price difference when you do this!

    Daniella, if you customized your MagicBand and your heart is still set on the new MagicBand+, you can always purchase one once you get to Orlando. I actually love picking out my MagicBands and MagicBand+ devices in person! Having said that, please note that the original MagicBands are totally functional, and you can use yours to house your Theme Park tickets, unlock your hotel room door, link your Disney PhotoPass pictures, and redeem your Lightning Lane entrances at over 40 attractions and experiences. The MagicBand+ is super cute, but the new functionalities are just for show! With it, you'll be able to become a Bounty Hunter at Star Wars: Galaxy's Edge, interact with the Fab 50 Character Statues throughout the Resort, and experience the nighttime spectaculars in a whole new way. Aside from that, however, its basic purpose is the same as it is for the regular MagicBand.

    I hope that you have tons of fun at the Most Magical Place on Earth next month, Daniella! Please don't hesitate to reach back out to us with any other questions you might have in English or in Portuguese. We're always available and more than happy to help!

    Warm hugs,

    Ana Paula
thumbnail image for Ana Paula

Meet the Panelist: Ana Paula, Mexico

¡Hola from Mexico City! I love to sing, hang out with my dogs, listen to Disney music, read, and watch Frozen on repeat. I am also an English teacher, and I love surprising my students with pixie dusted lessons and warm hugs whenever I can! I am thrilled and excited to share my knowledge about EPCOT and the rest of the Walt Disney World Resort–in English and Spanish–with you. ChEARS! Learn More About Ana Paula

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