Mom and daughter on Expedition Everest; Animal Kingdom
  • On Apr 8, 2015
    Rochelle from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I'm a desperate mom in need. I took my daughter to Disney for her birthday in February for the first time, and when we returned I was able to view my photos, but now I'm ready to purchase there gone ...omg I'm crying cause I can't believe this. help!!

    Hi Rochelle!

    Oh no!  I am so sorry to hear this.  

    I have read accounts of people being able to get their photos back on after they originally expired, but I can't make any promises.

    You need to call Disney PhotoPass at 407-560-4300 to see what they can do.  That number can be reached Monday-Saturday from 9 a.m. until 5 p.m. EST.  

    I hope they can help you get your memories back.  Wishing you lots of luck and pixie dust on this!!

    Please let me know if you have any other questions.  
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Meet the Panelist: Lori, Indiana

I am currently a homeschool, soccer mom to two active teenage boys. My family loves everything about Disney! Walt Disney World, Disneyland, runDisney, Disney Cruise Line and Disney Vacation Club have been a part of countless magical memories for us through the years. I cannot wait to help you make your own magical memories at Walt Disney World! Learn More About Lori

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