Hello, Nate, and welcome from all of us here at planDisney. I hope you're enjoying this unseasonably beautiful weather in the garden of England right now.
I believe you're happy with your Disney Resort hotel choice at
Disney's All-Star Sports Resort, and who wouldn't be? Recently refurbished, larger-than-life family theming and delicious good-value dining mean you're guaranteed a great stay. It seems you may not be as happy with the building selection in the Resort, and I think that's what you are trying to change. You can set room preferences in your
My Disney Experience App when using
Online Check-In. I know such requests are only available subject to availability, but in my experience of true Disney service, Cast Members will always try their utmost to accommodate your preference. On this note, you can always ask if it's possible to move to your preferred building when you arrive at the front desk of Disney's All-Star Sports Resort.
Nate, if you would like to change your Disney Resort hotel for your stay and have booked through a travel agent, moving will really be subject to your travel agent's terms. I would suggest you speak with them as soon as possible.
I hope this information helps, Nate. We're always here to help at planDisney with any other Walt Disney World Resort. Wishing you a magical Walt Disney World adventure!
Louise