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Mom and daughter on Expedition Everest; Animal Kingdom
  • On Jul 12, 2014
    Karen from NSW Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'm coming to WDW in January from Australia. All my bookings are done and linked. I want to customise our magic bands but I cannot seem to do so. I followed all instructions previously given. Is it because I come from Australia? Can I customise our bands?

    Hello Karen!

    I am thrilled to hear you will be visiting the Walt Disney World Resort next January.  It must be quite an adventure to make the journey all the way from Australia! Although MagicBands are not shipped internationally, you should be able to customize them with your favorite name and color and have them waiting at your resort upon arrival.    If you log into your My Disney Experience account and select the option "MagicBands and Cards," you should be prompted to enter your shipping information (even though they won't ship to you.)  Once you have completed that step, you should have the option of customizing your order.  If these options aren't available I suggest visiting the Phone Directory page of the Walt Disney World website and calling Website Support for additional assistance.

    Please let me know if there is anything else I may assist you with.  Have a wonderful vacation, Karen.

    Magical Wishes,

    Lauren
thumbnail image for Lauren

Meet the Panelist: Lauren, Colorado

Hi-ya, Pals! I'm Lauren, a wife and mother of three who's enjoyed many special occasions at Walt Disney World Resort with my family and friends. From graduations to birthdays, and even our Fairy Tale Honeymoon we’ve loved celebrating at the most Magical Place on Earth. I now have pre-teens who check wait times in the My Disney Experience App just for fun, so I look for any excuse to return "home" often and would love to help you plan a little extra Pixie Dust for your next magical adventure. Learn More About Lauren

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