Mickey and Minnie Statues in Front of Fireworks
  • On Apr 8, 2023
    Amanda from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I’m able to share a member of my party’s pass to her but she is not able to add it onto her Apple Wallet. We have tried via the QR code, I’ve shared it but it keeps saying Unable to link pass. Try again later.

    Hi Amanda, welcome to planDisney!

    There are many components to planning a Walt Disney World Resort vacation. Valid admission, a theme park reservation for each park day, and a method of entry (MagicBand, MagicBand+, Disney MagicMobile pass, or admission card) are currently required for theme park entry. It sounds like you're having trouble sharing a Disney MagicMobile pass. I just went through the steps of adding my husband's Disney MagicMobile pass to my Apple Wallet and hope that my experience helps guide your next steps.

    1. To create a Disney MagicMobile pass, my husband clicked on the three small lines at the bottom right of his My Disney Experience mobile app and clicked "Disney MagicMobile." He then clicked "Set Up Your Pass" --> His Name --> "Add to Apple Wallet" --> "Add" --> "Done."

    2. To share his Disney MagicMobile pass with me, he clicked "Select Passes to Share" from the Disney MagicMobile section of his My Disney Experience mobile app --> His Name --> "Share via Messages" --> "Share Pass." This brought up a "New Message" screen, where he entered my name in the "To" field and clicked to send. Disney MagicMobile passes can only be shared via iMessage with someone in your contact list. 

    3. For whatever reason, the iMessage did not go through immediately. After about an hour, my husband opened up his My Disney Experience mobile app to try resending his Disney MagicMobile pass, which is when the original message magically went through. In the message I received, I saw an image of his Disney MagicMobile pass and there was a button to add it to my Apple Wallet. It took about 10 seconds for the Disney MagicMobile pass to be added to my Apple Wallet.

    In your situation, Amanda, you will complete steps 1-2 and your friend will complete step 3. If I misunderstood your situation, please reach out to me directly and we'll troubleshoot a solution together.

    Choose magic,
thumbnail image for Jennifer

Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

Related Video

  • thumbnail image for Technology | planDisney Podcast – Episode 8

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.