Hi Amanda, welcome to planDisney!
There are many components to planning a Walt Disney World Resort vacation. Valid admission, a theme park reservation for each park day, and a
method of entry (MagicBand, MagicBand+, Disney MagicMobile pass, or admission card) are currently required for theme park entry. It sounds like you're having trouble sharing a
Disney MagicMobile pass. I just went through the steps of adding my husband's Disney MagicMobile pass to my Apple Wallet and hope that my experience helps guide your next steps.
1. To create a Disney MagicMobile pass, my husband clicked on the three small lines at the bottom right of his
My Disney Experience mobile app and clicked "Disney MagicMobile." He then clicked "Set Up Your Pass" --> His Name --> "Add to Apple Wallet" --> "Add" --> "Done."
2. To share his Disney MagicMobile pass with me, he clicked "Select Passes to Share" from the Disney MagicMobile section of his My Disney Experience mobile app --> His Name --> "Share via Messages" --> "Share Pass." This brought up a "New Message" screen, where he entered my name in the "To" field and clicked to send. Disney MagicMobile passes can only be
shared via iMessage with someone in your contact list.
3. For whatever reason, the iMessage did not go through immediately. After about an hour, my husband opened up his My Disney Experience mobile app to try resending his Disney MagicMobile pass, which is when the original message magically went through. In the message I received, I saw an image of his Disney MagicMobile pass and there was a button to add it to my Apple Wallet. It took about 10 seconds for the Disney MagicMobile pass to be added to my Apple Wallet.
In your situation, Amanda, you will complete steps 1-2 and your friend will complete step 3. If I misunderstood your situation, please reach out to me
directly and we'll troubleshoot a solution together.
Choose magic,
Jennifer