Bus at Bus Stop location at resort
  • On Aug 26, 2022
    Rochelle from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'll be visiting in February but won't be able to get an ecv until the next morning. I'll be using my rollator to get to dinner at another resort. For the bus do I enter through the front or the ramp where ecvs and wheelchairs enter?

    Hello Rochelle!

    I can tell that you are getting excited about your February 2023 Walt Disney World vacation! I love using the Walt Disney World Transportation System to get around "the World"! I have a ton of experience using the Disney busses, and on one of my Walt Disney World vacations, my Mother needed to use a scooter (ECV).

    Since you have a Rollator, you would need to enter the Disney bus using the ramp at the bus's rear door. The bus's front door does not have a ramp, so this entry would not be a usable entry for you and your Rollator. There is a special loading area for Guests with ECVs, Scooters, Rollators, or wheelchairs. This area will be marked out, and everyone in your traveling party should wait in this designated area. This area will be to the left or right of the Disney bus queue. According to my experience, the loading pattern when the Disney bus arrives at the bus stop is to unload the passengers and then unload the ECVs. Then the ECVs, Scooters, or wheelchairs are loaded onto an empty bus through the rear door (the bus lowers, and a ramp folds out to drive the ECVs onto the bus). Typically each Disney bus can accommodate at least 2 ECVs. Once the ECVs, Scooters, or wheelchairs are loaded, the traveling parties with the Guests on the ECVs, Scooters, or wheelchairs are invited on the bus through the rear door. Then the ramp is folded up, the back door is closed, and the Guests in the bus stop queue are invited on the bus through the front door. Once the Disney bus arrives at its destination, all the Guests get off the bus through the front and rear doors, and then the ECVs, Scooters, or wheelchairs are unloaded.

    I hope that your upcoming Walt Disney World vacation is magical!

    Marc L.
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Meet the Panelist: Marc, New York

I am a single Father to one incredible boy.  I would love nothing more than to provide people with Disney vacation planning that will enable them to have a new experience or make their Disney vacation just a little more magical! Learn More About Marc

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