mom at computer planning
  • On Sep 13, 2019
    Hannah from UT Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I’ll be staying at the swan and dolphin resort in December. I have linked the hotel reservation to my Disney experience but the park tickets aren’t showing up. I want to make sure I can book fast passes when that opens up. However, I feel like I’m missing.

    Hi, Hannah!  Welcome to the Disney Parks Moms Panel.

    I'm glad to hEAR that you are planning ahead and preparing for your magical vacation to the Walt Disney World Resort.  Guests staying at the Walt Disney World Swan Hotel or the Walt Disney World Dolphin Hotel are eligible for some of the same great benefits as Walt Disney World Resort Hotel guests.  One of these benefits extended to guests of the Walt Disney World Swan or Dolphin Hotels is the ability to make FastPass+ selections 60 days in advance.  In order to make your FastPass+ selections, each member of your travel party needs to have a valid theme park ticket linked to your My Disney Experience account, so let's see if we can get that sorted out for you.

    In my experience, whenever I have booked a Walt Disney World Resort vacation package, including my resort hotel stay and theme park tickets, the tickets automatically showed up in My Disney Experience once I linked my vacation package confirmation number.  However, if I purchased my theme park tickets separately, I would need to link them to My Disney Experience separately.  You can do this by opening your My Disney Experience mobile app and finding the "Tickets and Passes" section.  In this section, you can click on the plus sign and then click "Link Tickets & Passes."  This will prompt you to either scan a bar code for your ticket or enter the ticket number, and you will then need to assign that ticket to a specific person in your travel party.

    If you run into any issues getting this set up, feel free to call a Cast Member at the My Disney Experience Help Center.  They will be able to sort that out for you faster than you can say, "Bibbidi Bobbidi Boo!"

    If we can answer any other questions for you as you get ready for your vacation, please visit us again.  See ya real soon!
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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