• On Jun 13, 2020
    Christopher from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Do have any idea when the pre-ordered masks will be shipped?

    Hi, Christopher!  It's great to see you back here at the Disney Parks Moms Panel!

    Those of us who consider Cinderella Castle our second home were very excited when Walt Disney World Resort recently announced its plan for reopening.  Walt Disney World Resort has been following the guidance of health authorities and government agencies to design a plan for reopening that protects the health and safety of Guests and Cast Members.  Although things may be a little different from the last time you visited, I'm sure you and your family will still experience many Disney Magic Moments together during your upcoming trip.

    As you prepare for your vacation, it is important to note that while visiting Walt Disney World Resort, all Guests ages 2 and up will be required to wear face coverings.  Face masks must be worn at all times, except while dining or swimming.  It sounds like you may have already purchased some of the adorable Disney face masks that are available for pre-order from shopDisney.  I ordered some for my family as well.  My daughter is really excited about the "Baby Yoda" face mask that is part of the Star Wars set.

    When I placed my shopDisney pre-order for my face masks, I was given an expected shipping date of late June.  I talked to several of my friends who also ordered face masks, and it seems that the expected shipping date varied based on when the pre-order was placed.  Our expected shipping dates ranged from mid-June to mid-July.  My friend and fellow panelist, Kristin, just received an email notification yesterday saying her masks have shipped.  While I cannot guarantee when your order will ship, if I had to guess, I think you'll have them in plenty of time for your September vacation.

    As you get ready for your visit, be sure to keep an eye on the Disney Parks Blog and the operational updates page on the Walt Disney World website to hEAR all of the latest news and announcements regarding the reopening procedures.  If you have any additional questions, please don't hesitate to ask!

    See ya real soon!
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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