Disneyland Hotel pool area with monorail-themed waterslides and resort buildings
  • On Aug 4, 2026
    Peter from RI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I'd like to pre-pay my hotel balance, but cannot find a link to do this. Is there a way to pre-pay online? Or do I have to call Guest Services?

    Hi there, Peter! Welcome to planDisney!  

    Your question flew in at the perfect time! I took care of this myself yesterday for my own upcoming stay. Like you, I prefer to have my hotel stay paid in full ahead of time so I can arrive, check in, and head straight to the magic waiting at the Disneyland Resort!

    You are correct that there isn't currently an online option to make an additional payment toward your hotel reservation. Instead, you'll need to give a Disneyland Cast Member a call. 

    Once connected, the Cast Member will confirm your reservation details and process a payment using the card on file or update it to a different one if needed. Be sure to have your reservation number handy, as that was the first thing they asked me for. For the quickest route, call (714) 956-6425 and follow the prompts to modify an existing reservation.

    Peter, your September visit will be here before you can say, "Off to Never Land!" While you'll be arriving after the Disneyland Resort 70th Anniversary Celebration has wrapped up, you'll be just in time for one of my favorite seasons of all... Halloween Time!

    Be sure to stop by and visit the Pumpkin King himself at Haunted Mansion Holiday in Disneyland Park. Another must-do on my list is Luigi's Honkin' Haul-O-Ween in Disney California Adventure Park. The music changes with each ride, so listen closely while you're waiting for your spin. The songs are super cute!

    You also happen to be arriving on a night when Disney California Adventure transforms into a giant trick-or-treat adventure during Oogie Boogie Bash! If you haven't considered attending, I'd highly recommend it. I checked, and you're in spooktacular luck because tickets are still available! And if you've already secured yours, get ready for a frightfully fun evening filled with treats, characters, and tons of Halloween magic.

    One tip from experience: bring a larger treat bag! The complimentary one is great to start with, but it can fill up rather quickly! The Treat Trails are incredibly generous, and you'll leave with lots of delicious goodies!

    Peter, I hope your upcoming visit is magical and filled with happy thoughts, pixie dust, and the right amount of Halloween mischief! If you have any other questions before you take flight to the Disneyland Resort, please stop by again. We'd love to help!

    See ya real soon!
    Kimberly
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Meet the Panelist: Kimberly, Colorado

Hi there, friend! I’m Kimberly from beautiful Colorado, where I serve as an Assistant City Manager for a mountain municipality. I love connecting with others, finding magic in everyday life, and helping families make their own unforgettable memories. Think of me as your friendly guide on this Disney adventure, because every great trip starts with a little pixie-dusted planning. I can’t wait to help you with yours! Learn More About Kimberly

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