Star Wars Galaxy's Edge First Order Cargo
  • On Dec 16, 2021
    Daniela from GT-GT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have hypoglycemia and I'm scared of the long lines for rides since my blood sugar can drop suddenly and I'd need medical attention ASAP. Can I apply for DAS?

    Hi Daniela,

    Welcome to planDisney! Given your description, you can certainly apply to use the Disability Access Service (DAS). I encourage you to pre-register for the service using the online chat tool that will allow you to speak with a Cast Member. 

    My family used the pre-registration service prior to our recent trip. Although it took almost four hours, we finally got registered and the last Cast Member we spoke with allowed us to pre-select two attractions per day of our trip. Be sure to have the attractions eligible to DAS list handy while on the chat. A few of the attractions we hoped to use for advanced selection DAS were not available, so we adjusted plans. We were able to use DAS for those attractions once in the parks. We did have to join the virtual queue to experience Remy's Ratatouille Adventure. Once our group was called, we were able to let a Cast Member know we had DAS and they let us go through a shorter line.

    While in the parks, you will see your two pre-selected DAS attractions in the My Disney Experience Mobile App. During the day, you can make one additional DAS selection at a time. Once you scan in for that same-day DAS selection (on some attractions you must scan in twice), you can make another same-day DAS selection. I suggest that you select the return times for your pre-selected DAS attractions carefully. I picked a few return times for late afternoon and, by that time, we wanted to return to the room to rest.

    Daniela, I hope you are able to pre-register for the Disability Access Service. Remember that you must call to pre-register within 30 to two days of your visit. We called about a week prior to our visit. I would suggest that you call as soon as possible. Make sure you have the My Disney Experience Mobile App downloaded on your phone. You will use the mobile app to make additional DAS selections.

    Magic and memories,

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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