Hey there, Carla!
Welcome to planDisney! This group of passionate, Disney-loving panelists loves helping Guests make planning a trip to the Happiest Place on Earth as easy and magical as possible! You have come to the right place!
Since
theme park tickets and park reservations are essential to visiting the Disneyland Theme Parks, it is important that we help you locate those! You should start by visiting the
Disneyland Resort Website and signing in to your Disneyland account. Next, hover over the "My Disneyland" tab on the menu bar. When the drop-down menu appears, click "Ticket and Reservation Details." As you scroll down, you will see any active ticket and park reservations, including the dates.
If you do not see park tickets and/or reservations in your Disneyland account, but believe you purchased them, you may want to
call a Cast Member on the Disneyland Tickets line to troubleshoot the issue. Be sure to check your email and your bank statements if possible to confirm the purchase and have that information ready for the Cast Member to use their magic wand to help you out!
Carla, I don't know if you've heard the big news, but after a long few years,
Guests are finally able to hug Mickey and friends again! Starting in just a few days, Character Greetings will begin to return with less modifications, including the ability to hug our pals and even get their autographs! Ka-Chow!
I hope this helps you locate that elusive ticket and reservation, Carla! Let me know if there is anything else I can help you with and I'll be happy to throw on my supersuit and make all your planning dreams come true!
Have a magical day,
Ashley