Disney 100 DCA; trolly; night
  • On Sep 30, 2023
    Grace from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My husband’s magic key is linked on my account in the app but I doesn’t show up when I try to renew. It won’t allow me to manually enter the pass number either. I would like to renew all together. What can I do?

    Hello there Grace, welcome to planDisney!  Thank you for bringing your great Magic Key Pass question to us!

    I'm so sorry you're having trouble with your Disneyland Resort Magic Key Pass.  The first thing I recommend doing is to restart your mobile phone and your Disneyland app.  Sometimes a hard reset is just the trick!  I would also double check the expiration date underneath the bar code of your husband's Magic Key Pass to ensure that it's eligible for renewal.  Current Magic Key Passes are eligible for renewal up to 30 days before their expiration date. 

    If both of your Magic Key Passes are within the renewal window, you can visit Disneyland.com/renew to begin the renewal process for both passes.  From there, you'll be prompted to sign into your Disney account, and then you'll be directed to the page to renew which will say "Renew Your Magic Key Pass" at the top of the page.  You will see any Magic Key Passes that are linked in your account that are eligible for renewal, and you can proceed from there.  If your husband's Magic Key Pass renewal window doesn't line up with yours, then you will just need to renew them separately according to their renewal window dates.  If you have any other questions for your Magic Key Pass renewal, you can connect with a Cast Member on the Magic Key Holders Guest Services line.  

    I highly recommend following the official Disneyland Resort Magic Key Instagram account if you aren't already!  They always have the latest news and updates on all of the exclusive events, benefits, and news for Magic Key Holders.  There have been some very special opportunities recently, such as the chance to be among the first to purchase a limited quantity of pre-sale holiday merchandise items!  

    Best of luck getting your Magic Key Passes renewed Grace, I'm wishing you another year of memories at the "Happiest Place on Earth!"  If we can help with any other questions, please do not hesitate to come back and ask!

    Have a magical day,
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Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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