Kilimanjaro Safaris; Animal Kingdom; AA
  • On Aug 25, 2012
    Mary from IN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    HI! My husband and I are going to WDW in September for our annual fall trip, staying at All Star Sports. I just saw tonight the surfside pool will be closed while we are there and I am disappointed. Is it possible to request a resort change?

    Hi Mary, 

    I love going to Walt Disney World in September as Fall is my favorite time of the year to visit!  I am sorry that the Surfboard Bay Pool will be under refurbishment when you are visiting.  As you probably know, the Grand Slam Pool will still be open.  You can certainly call and speak with a Cast Member and hopefully can move your resort.  I would call (407) 939-7675 for Vacation Package Bookings or (407) 939-7429 for Resort Room-Only Bookings.  Depending on where you end up, your room or package price may change, however, I do not think it will be a problem to switch resorts especially with the recent announcement of the pool refurbishment.  Have a wonderful trip next month, Mary! 

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Meet the Panelist: Laura, Indiana

I am a family practice physician and mother of three children.  I would love to answer any questions about Disney Vacation Club and my most favorite place in the whole world:  Walt Disney World!  Let me sprinkle some magic in your life! Learn More About Laura

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