• On Jul 21, 2021
    Mabelle from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, my husband is unable to join us for our trip in November, how do I go about changing the name on the ticket/reservation to my mother's name? I have tried to call the support list for a few days now, but unable to get through to anyone. Thanks

    Hello, Mabelle! Welcome to planDisney and thanks for your question!

    I'm sorry to hear that your husband won't be able to join you for your upcoming trip, but delighted that your mother will get to share in the memories! You don't need to worry about the name associated with your tickets. Theme park tickets aren't officially assigned to a Guest until you have the ticket scanned at the park gates and a Cast Member takes your picture. At that point, the ticket is assigned with the picture and will be used by that person for the remainder of the trip. A printed ticket will also be given at this time that you can use or you can continue to use the digital tickets in the Disneyland app

    Speaking of the app, be sure you have the Disneyland app downloaded to your mobile device before your visit. The app will be the best tool for navigating the parks efficiently. You can use it to view attraction wait times, mobile order food from quick service restaurants, and to join the virtual queues for Star Wars: Rise of the Resistance and WEB SLINGERS: A Spider-Man Adventure

    Have a magical time at the Happiest Place on Earth!

thumbnail image for Linda

Meet the Panelist: Linda, Colorado

Hi there! I'm Linda from Colorado. The Disneyland Resort has always held a special place in my heart and now I enjoy Disney Parks vacations with my own family at least once a year. I am married to my high school sweetheart and we have a wonderfully silly daughter together. I love sharing my Disney Parks knowledge with anyone and everyone and I'm so excited to help you plan your next Disneyland Resort adventure! Learn More About Linda

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.