Couple at DLH
  • On Aug 16, 2023
    Nicola from Lancashire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My husband has type 2 diabetes. He often struggles with his “levels” and we are concerned that waiting in long lines etc may not always help. Would he be entitled to a disability pass?

    Howdy, Nicola!

    Welcome to planDisney! Your question caught my attention because I’ve visited the Disneyland Resort several times during the hot summer months with family members who relied on insulin. I want to reassure you that you can totally enjoy the parks and be comfortable at the same time!

    Firstly, I wanted to let you know that the First Aid centers at both theme parks are available to store medications that need to be refrigerated. It's one of those super handy things about the resort that I don't often find at other fun places.

    Now, let's chat about the Disability Access Service (DAS) – it's truly a game-changer if you're looking for extra support while waiting in lines. With DAS, those lengthy queues become a thing of the past. No need for a doctor's note – simply request a live video chat to pre-register between 2 and 30 days before your visit.

    If you'd rather call Disability Services directly, their phone number is (407) 560-2547, or you can email them at Think of them as your very own fairy godmothers – always there to lend a hand.

    So Rosie, with these tips in mind, you’re ready to have a magical time at the Happiest Place On Earth with your Prince Charming! Keep those questions coming! I’d love to share my favorite tips and tricks to make your visit as magical as can be.  Feel free to message me directly for a quicker response next time. 

    You’ve got a friend in me!

thumbnail image for Danielle

Meet the Panelist: Danielle, California

I'm Danielle, a happy wife, toddler mom and educator who grew up just around the riverbend from the Disneyland Resort. I love to find ways to experience all of the magic that The Happiest Place On Earth has to offer. I always find the yummiest snacks, take practically perfect photos and add magic to a romantic night out. I'm thrilled to share ways to keep our little ones happy and cozy in the parks and hotels, so if you're feeling overwhelmed planning your dream trip, then you've got a friend in me! Learn More About Danielle

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