Mickey and Minnie Mouse with The Wish
  • On Oct 19, 2022
    Meredith from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, my husband and I are super excited to go on the Nov 7th Wish cruise!!! I'm bringing my electronic wheelchair, but noticed on the excursions it says you cannot bring an electronic wheelchair with you to the beaches. Is that correct?

    Ahoy there, Meredith! 

    I'm so excited to hear you'll be coming aboard the Disney Wish in just a few sunrises! While the days have become shorter, there's nothing like seeing the sun rise and set over the line where the sky meets the sea! 

    I'm glad you're aware you can bring your own mobility aid! Be mindful that all wheelchairs/scooters must be stored inside staterooms or in a designated parking area when not in use. 

    When it comes to typical Port Adventures, you are correct that many Port Adventures and beach locations typically are not equipped to handle electronic wheelchairs as part of their operations - especially if mentioned explicitly. I do know that Disney Cruise Line offers Port Adventures by Accessible Travel Solutions in many ports, but in the Bahamas, it looks like the only one currently offered is exploring Port Charlotte, and not at a beach. For this reason, Captain Minnie does advise that Guests plan to sail with family or friends who can physically assist them when necessary. 

    The silver lining there is if you and your crew decide to stay aboard the ship in a given port, there is so much to explore on the newest ship in the fleet! Oh, and since you'll be calling on Disney Castaway Cay, I have good news for that port: there are a limited number of beach wheelchairs available on a first-come, first-served basis! This way, the sand can't...uh...sand in the way of your day! I suggest making an early morning of it to ensure you snag a quick breakfast while you watch the ship approach the island, and plan to debark as soon as the announcement is made to have your best chance of securing one. 

    Now, I'll mention that other accessibility accommodations are usually submitted to the Special Services Team in advance of your cruise by filling out the online form no later than 60 days prior to your sail date. This gives the team the time to make the preparations necessary to ensure your vacation is practically perfect in every way. As you're just a few days away, there may be limited preparations available for your specific itinerary, but you could call the Special Services team at (407) 566-3602 or email SpecialServices@disneycruise.com with a little faith, trust, and pixie dust!

    I WISH I could wave a magic wand and create accessible beach access in every port, but hopefully, this helps you make the most of your time on your cruise! 

    Thank you so much for your question, Meredith! If you have any others for your upcoming sailing, or any other that you may plan in the future, please drop us another line here at planDisney! 

    Fair winds and following seas! 

    Andrew
thumbnail image for Andrew

Meet the Panelist: Andrew, Missouri

Anchors aweigh! I’m Andrew - but you can call me PLANdrew! I’m a Disney husband and dad who’s been sailing with Disney Cruise Line since I was 15 years old. My family and I have embarked on incredible itineraries around the world, making magical memories on each exciting adventure. So, if “the line where the sky meets the sea calls you," I’m here to be your guide! As Maui would say, “You’re Welcome!” Learn More About Andrew

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