• On Jul 18, 2018
    Suzi from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My husband and I are senior citizens visiting Disney World together for the first time. One or both of us may need transportation assistance. What is available in the parking lot, and in the park?

    Hi Suzi!

    I think it's so sweet that you will be visiting Walt Disney World Resort with your husband for the first time! Be sure to pick up 'First Visit' buttons from any theme park Guest Relations location so Cast Members can help make your trip extra special.

    If you need a bit of help to around the theme parks themselves, I recommend that you consider an Electric Conveyance Vehicle (ECV). We rented one for my grandpa when he visited for my wedding and it was the perfect way to ensure he didn't miss out on the vacation fun because his legs were tired! You can rent ECVs from the Walt Disney World Resort theme parks or from one of the Disney featured providers for a daily fee. Cast Members cannot provide assistance into or out of an attraction vehicle, but they can move an ECV or wheelchair to the attraction exit so it is available for you when you exit. I recommend that you check out the Mobility Services page for information on the mobility requirements for each attraction.

    You have a few options for parking during your trip. If you have a valid disability parking permit, you can park in the disability parking lots in each theme park. Otherwise, you can ask the parking attendant to park at the end of the row to minimize your walk to catch the tram, which will take you to the theme park entrance.

    If you have additional questions about the specific types of assistance you and your husband may need during your vacation, you can contact Disability Services at (407) 560-2547 or email disability.services@disneyparks.com. And of course, come back to see us at the Disney Parks Moms Panel! T-T-F-N, ta ta for now!

thumbnail image for Crystal

Meet the Panelist: Crystal, Colorado

Hi! I’m Crystal and I’m a wife and mommy to three little Mouseketeers. My husband and I have been enjoying Disney Parks since before we were married, and now we take our children to see Mickey and the gang as often as we can, while  managing my oldest son's food allergies. Planning is key for my family to ensure that everyone has a safe and fun trip to our favorite place and it can be just as exciting as the trip itself. I can’t wait to help you plan your next adventure there, too! Learn More About Crystal

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.