Mom and Dad planning vacation
  • On Jun 9, 2023
    Chelsey from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My husband registered for DAS, and we can see the preselection in the app. However, we cannot find the DAS tile. Does he need to tap into the parks on our first day for it to appear?

    Hello and welcome to planDisney, Chelsey!

    Having the preregistration complete allows you to focus on so many other aspects of your Walt Disney World Resort vacation! I know that you are excited to be able to create some fantastic memories with your family. 

    I can certainly understand the concern, but do not worry; once you enter the park, open your My Disney Experience mobile app, tap the three lines at the bottom right, and scroll until you see the Disability Access Service (DAS) button. You can also make additional selections as you experience the attractions throughout the day. If you look at your Future Plans, you can review your pre-selected options there. 

    Please let us know if you have additional questions prior to your arrival; we are happy to help.

    Have a magical experience!

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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

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