MagicBand+ on Friends; Main Street; pairing
  • On Mar 28, 2024
    Linda from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My husband is part of my family list however I cannot see or update his profile or magic band plus. He does not have a Disney profile and never has. How can I get his profile so that I can see and manage it?

    Hi Linda,

    Welcome to planDisney! I am always thrilled to greet another guest from North Carolina!

    Well, the managed plans profile dilemma is one that I have navigated in the past. I will say that it may be easier to contact a cast member in Website Support to get help with this. When you say that your husband is part of your family list, it sounds like you mean that he was included in your vacation package when you booked it or he is simply part of the group for which you are planning. You could create a profile for him in your Family & Friends List in My Disney Experience. Just go to your Family & Friends List and click on the option to Add a Guest. When you create that profile, just select the option to manage plans.

    Once you have his profile created and managed in your account, you can do a number of things, including linking the correct profile on an existing vacation package reservation, linking theme park tickets, or linking a MagicBand+ to his new profile. Once you have his profile created and managed you can also explore setting up Disney MagicMobile Service. We have found this service especially useful when one of us accidentally left a MagicBand in our resort hotel room. Instead of spending time going back to retrieve the MagicBand, we were able to use the digital passes in Disney MagicMobile Service to access park entry.

    I will add this - a while back I was having trouble with my husband's My Disney Experience profile and we realized that he had a really old account that was creating confusion. Since we had upcoming plans including quite a few advanced dining reservations, I called to get some help from a cast member in Website Support. They were able to cancel the old profile, make sure the new profile I had created was managed by me, and maintain all of his existing plans. 

    Linda, if I have misunderstood your question, I apologize! Please drop back by if so and one of us can help. Once you get the profile sorted out, let the packing begin! I am so excited because your trip starts next week!!! 

    Magic and memories,
    Donyell

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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