Disabled man with family at parade
  • On Mar 14, 2019
    Kathryn from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    My husband has narcolepsy and I'm concerned with him standing in lines in the heat. I heard there is some kind of pass at Disney World I could get to help him with his issue? Could you please provide information?

    Hello there, Kathryn! Welcome back to the Disney Parks Moms Panel! Thanks for stopping by and allowing us to help you plan your Walt Disney World Resort vacation! 

    Walt Disney World Resort does an amazing job providing accommodations and services to their Guests with disabilities! As someone that has had to utilize these services during past trips, I cannot express my gratitude enough! It is so very clear that Walt Disney World Resort values all types of Guests and often goes above and beyond to make sure that each Guest has a magical stay. 

    The service you are referring to is the Disability Access Service. This is a service provided by Walt Disney World Resort for Guests that cannot wait in a conventional queue line due to a disability. Guests that receive the Disability Access Service will be granted a return time to attractions that are comparable to the current standard wait time. Guests will then be free to return and experience the attraction at any point after the given return time. Disability Access Service is available at any attraction that offers FastPass+ reservations

    In order to see if your husband qualifies for the Disability Access Service, you will need to stop by any main entrance Guest Relations location. Once you've arrived, a Cast Member will speak with your husband and make sure that the Disability Access Service will provide him with the proper accommodation. 

    Hopefully, this information will help you and your husband have an absolutely magical vacation! 

thumbnail image for Wyatt

Meet the Panelist: Wyatt, Colorado

Hello! I'm Wyatt and I'm so very excited to provide you with all the best tips and tricks for getting the very most out of your Disney World vacations! I'm married to a fellow Disney enthusiast and, while we don't have any human children yet, we are delighted to be pet parents. Professionally, I work in private practice as a mental health counselor. I'm also knowledgable regarding disability services and accessibility at Disney World due to my own history of chronic illness.  Learn More About Wyatt

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.