Mom and Child wearing Magic Bands
  • On May 5, 2019
    Nicole from OK Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    when my husband logs in to his account he can only see my ticket and his, how can he see our kids. The same goes for my dad, he can only see mine and his.

    Hi Nicole!

    Thanks so much for popping by the Disney Parks Moms Panel!

    Sometimes Stitch gets a bit excited when he knows Guests are coming to visit him and creates a bit of havoc with their My Disney Experience accounts. It sounds like it may have something to do with the way your Friends & Family are linked. I recommend you call a Cast Member with My Disney Experience, MagicBands and FastPass+ at (407) 939-4357.

    I spoke with them a few days ago regarding a situation similar to yours. They reviewed my account and helped make the needed adjustments. The Cast Member was not only technologically savvy, but also super friendly! Give them a call soon so you can easily make and manage FastPass+ selections and dining reservations.

    I love that you are visiting Walt Disney World Resort with your dad as well. It will be so fun for all of you to see Walt Disney World Resort through the eyes of your kids! With your vacation beginning on June 20, you will be making magical memories in a little over a month! I'm so excited for you! Enjoy!

    Thanks so much for sharing your question with the Disney Parks Moms Panel!

    Please let me know if you need any other information as you plan your magical Walt Disney World Resort vacation!

thumbnail image for Kari

Meet the Panelist: Kari, Texas

"Welcome home," Disney friends! I'm Kari, a wife and mom from Texas. In 1997, we became Disney Vacation Club Members and have enjoyed every magical moment. We have also set sail on the Disney Cruise Line, enjoyed the benefits of Annual Passes and put our best foot forward with runDisney. I love helping Guests add pixie dust to their vacation plans! How may I help you add magic to your next Disney vacation?

Learn More About Kari

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