Mom and daughter in GOTG - Guardians of the Galaxy
  • On Sep 28, 2022
    Ellie from West Sussex Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My husband and I have linked Disney passes and I have changed the filter on the photo pass to view family and friends photos but I still cannot access my husbands photos. His photos have the watermark image over them and I am desperate to get his photos.

    Welcome to planDisney, Ellie!

    It sounds like you had a wonderful Walt Disney World Resort vacation full of magical memories and that many of these moments were captured by Disney PhotoPass photographers. My friend just uploaded all of the attraction photos from our September trip to a shared photo drive and I can't stop laughing about the various shades of excitement we displayed in our Guardians of the Galaxy: Cosmic Rewind photos. 

    Thank you for including so many important details in your question, Ellie. I understand you are trying to view the Disney PhotoPass photos captured by your husband on your account. Since adjusting the view settings in your account did not work, my diagnosis is that a setting adjustment is needed in your husband's My Disney Experience account. 

    From the Family and Friends list of your husband's My Disney Experience account, click "Update" next to your name and check the "My Disney PhotoPass Photos" box. This adjustment can currently only be made online, not in the My Disney Experience mobile app. Refresh your Disney PhotoPass webpage or restart the My Disney Experience mobile app, and his photos should automagically appear. 

    When you're ready to capture more core memories, Ellie, you're ready to planDisney!

    Choose magic,

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Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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