Photo of a fountain featuring Remy from Ratatouille
  • On Oct 28, 2021
    Liessa from WA Asked

    My husband and I have 3 day park tickets for March that we would like to add another day but every time I try to call I get “ Lines are busy, please try to call back later” Is there anyway to do this online?

    Hi there, Liessa! Welcome to planDisney, and thank you so much for stopping by planDisney to chat about your next Walt Disney World vacation! 

    With all the excitement of more people traveling, the 50th anniversary of the Disney Parks, and the new Disney Genie service, I am not surprised that waits on hold are long at this time! One of my favorite tricks is to call during early or late hours of the day, put in Bluetooth headphones, and enjoy the Disney hold music while I get some things done! However, sometimes you will find that all lines are busy, which can be challenging to navigate. As a last resort, please know that you can add days to any existing Ticket until the end of the day on the final use date of the original Ticket. You can accomplish this at any Disney Ticket window or the Disney Ticket Center at Disney Springs! However, I am sure if you try a few more times before your trip, you will be able to make this change via phone! 

    Liessa, I hope that this information helps you continue to make plans for your amazing Disney vacation! Please know that we are here for you every step of the way, and we would be happy to help you continue planning and dreaming!

    Wishing you many magical memories,
    Clara
     
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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