Hi Dee! Welcome to the Disney Parks Moms Panel!
I'm so sorry to hEAR that his original MagicBand will not be joining you on your next vacation! But don't worry, we will make the exchange in the system and have everything perfectly in place for your upcoming trip!
First, he has to visit the
Walt Disney World Resort website and sign into his
My Disney Experience account. Then, he will put his mouse over the "My Disney Experience" option on the general website menu (right under the search box) and click on the "My MagicBands and Cards" option.
Once he is on that
webpage, he simply has to scroll down to the bottom of the page, where he will see the Link button on the right side of the screen. Once he clicks on it, he will be redirected to a page where he will see the option to link MagicBands on the bottom of the middle column.
The final step of the process will require the insert of the 12-digit number can be found under the new MagicBand (right behind the Mickey Mouse icon). Once the number is entered, he will be able to assign this MagicBand to himself and finish the process!
I hope this all goes smoothly so you can focus on the best part of a Walt Disney World Vacation apart from the trip itself: planning the final details! If you need any more assistance to enjoy this process even further, please, stop by!
May the magic be with you,
Julie