Disney Springs; multi-race; diverse; Chapel Hats
  • On May 12, 2024
    Jenny from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My husband bough something at pandora at Hollywood studio but it does not fit we will not be returning to Hollywood studios can I return it at any park or at pandora store

    Hi there, Jenny!

    I'm so glad you stopped by planDisney to discuss one of my favorite pastimes: shopping at Walt Disney World Resort. I just love walking through the various stores to see what new or seasonal items are available as I make my way through the theme parks. I'm especially fond of the shops along Hollywood and Sunset Boulevards at night with their glowing neon lights, and it sounds like you are too!

    Judging from your question, you most likely made your Pandora purchase at one of my favorite shops - Legends of Hollywood in Disney's Hollywood Studios. I recently purchased a beautiful subtly Encanto-themed dress there and always feel (and hear that I look) so magical in it. Because you indicated that your jewelry was purchased at a Disney-owned store, it is not possible to return the item to Pandora Jewelry in Disney Springs, but I'm happy to share that Walt Disney World Resort's Merchandise Return Policy conveniently permits Guests to return or exchange items between Disney owned-and-operated locations at Walt Disney World Resort within 30 days of purchase. With this policy in mind, if I'm on the fence about an item I typically make the purchase at locations I'm not likely to revisit and then return it to the store at my Disney Resort hotel if I decide the item doesn't fit in my current budget or I find something else I like more during my vacation.

    Please keep in mind that there are exclusions to the return policy for certain items (such as jewelry items priced at $150 or greater), but if your specific purchase was made at a Disney-owned store for less than that price, you should be able to return or exchange the item at other Disney-owned locations such as Uptown Jewelers in Magic Kingdom Park. At the very least, it can't hurt to inquire about your options in person. I also suggest checking the item's receipt to verify if there are any specific return or exchange policies listed there.

    I hope this was helpful, Jenny, and that you are able to bring a bit of the magic home with you through your favorite souvenirs. If you have any additional questions about your magical vacation, don't hesitate to stop back by. We're always happy to help!

    You are the magic,
    Lizzie

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Meet the Panelist: Lizzie, Georgia

Hi y'all! I'm Lizzie, a happily married teacher, coach, and proud dog mom of three from Georgia. While I loved the magic of Disney as a child, it wasn't until my twenties that pixie dust became a defining characteristic of my personality (and my wardrobe). I can't wait to answer your Walt Disney World Resort vacation questions so that you can embrace your inner 'hakuna matata' as you stroll through The Most Magical Place on Earth with your favorite Mickey-shaped snack in hand.  Learn More About Lizzie

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