Family on Miss Adventure Falls
  • On Mar 7, 2022
    Dara from Moray Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My husband is on the booking confirmation emails for our holiday but on the app it shows myself and my daughter as being the only people with tickets?

    Hello Dara, 

    Welcome back to planDisney!  It's so great to see you back here once again.

    My Disney Experience really can make planning a holiday to Walt Disney World Resort one of the most magical things ever for your whole family to enjoy!  However, it goes without saying that for the pixie-dusted planning process to work its true magic, all the details held within it, and the Family and Friends element must first be correct, and be looking all neat and pretty!

    I expect you've done so already, but I just wanted to ensure that you've created your lovely husband his own profile on your My Disney Experience account?  This profile is where you'd be able to link his Magic Ticket, and therefore enable you to make all those all-important Disney Park Pass reservations for your whole family.

    If however, he already has a profile, and you simply can't see any Magic Tickets as expected for him within your My Disney Experience account, then I would suggest speaking in-person to a tech-savvy Cast Member who will be able to fully access your account. 

    To connect with a Cast Member in Technical and Website Support, please go ahead and dial the UK freephone number contained within this handy Walt Disney World Resort Phone Directory. 

    Dara, I also thought that it might be helpful to take a quick peek at your holiday package booking via this Manage my Booking link.  This way, you'll know for sure what should be included within your already purchased holiday package.

    I hope that I've been able to provide a little zip-a-dee-doo-dah insight for you today Dara.  If you should have any further questions concerning your holiday to Walt Disney World Resort, then please do pop back to me here at planDisney where I'm always happy to help a fellow British Guest.

    Have a great Disney day ~ Jane

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Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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