Couple on Dumbo
  • On Feb 14, 2020
    Melissa from AB Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    my husband booked tickets on his account/app, but how do i link them to my app? all have is a confirmation number i do not see and ID number anywhere on metal or on account when we sign in.

    Hello there, Melissa! 

    Welcome to the Disney Parks Moms Panel. I’m so glad you stopped by with your question!

    How exciting that you and your husband are gearing up to have a magical vacation at Walt Disney World Resort! My husband is my favorite person to go to the Theme Parks with, and I know you’ll have the most enchanting time together!

    Since your husband already linked the Theme Park tickets on his My Disney Experience account, you wouldn’t need to link the tickets again. Instead, you will want to make sure you are both linked properly on your Family & Friends list. This way, anything your husband links on his account for you, you will be able to see, and vice versa. 

    Let’s start by checking if you two are linked as Family & Friends. Have your husband log on to his My Disney Experience account. Locate the My Disney Experience icon on the top right and hover over it. Click on My Family & Friends and once that page loads, your name should show up. If you’re not on there, rather than creating a duplicate profile, it’s best to call and speak to a Cast Member at the Internet Help Desk. They can be reached at 407-939-7765 and are available 7 a.m. to 11 p.m. Eastern Stanard time, all week. You will go through the options over the phone and ask for, “Technical Support.” A Cast Member will be happy to assist you and take care of the issue!

    Once you two are linked on My Disney Experience, I want to remind you that you are able to make FastPass+ selections 30 days in advance with valid Theme Park admission. Guests staying at a Disney Resort hotel, Disney Springs Area hotels, or select hotels may begin making FastPass+ selections 60 days prior to check-in! You and your husband will spend less time waiting, and more time having a blast! 

    Melissa, I hope you two have the most magical vacation at The Most Magical Place on Earth!


thumbnail image for Aena

Meet the Panelist: Aena, Texas

Hi friends! Consider me your own Fairy Godmother, full of helpful tips to make your Walt Disney World Resort vacation magical. I'm Aena, wife to my Prince Charming, mom to future Imagineers, and forever a kid at heart. I call Walt Disney World...I mean, Texas home, and spend my time singing Disney tunes. One of my favorite things to do is to stay on property and explore everything the resorts have to offer. I'd love to help you find the best Instagram-worthy spots for your Walt Disney World Resort vacation! Learn More About Aena

Related Video

  • thumbnail image for Quick Tip | My Disney Experience App

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.