Cinderella Castle 50th Night
  • On Jan 8, 2022
    Travis from SC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My husband was approved for the DAS service. Where do I go in the app to sign up for our first 2 rides?

    Hi there, Travis! Welcome to planDisney!

    Oh boy, it looks like your trip is right around the corner! You've chosen a great time to visit Walt Disney World Resort and you'll soon be able to experience everything that The World's Most Magical Celebration has to offer! There's truly magic around every corner and I can't wait for you and your husband to experience it all.

    One of the things I love most about Walt Disney World Resort is its commitment to inclusivity and accessibility for all Guests. I know you're looking for ways to reserve attraction times for select experiences through the Disability Access Service and I have two options that may work for you:
    1. You can chat with a Cast Member through the Pre-Arrival Live Video Chat. This chat is available to Guests up to two days prior to their trip. If you'd like to use this option, I'd recommend doing so at your earliest convenience since your travel dates are so close!
    2. A cast member can also help you once you arrive at Walt Disney World Resort through Guest Relations. These Guest Relations locations can be found at City Hall in Magic Kingdom Park, near the main entrance at Disney's Animal Kingdom Theme Park, near the main entrance at Disney's Hollywood Studios and near Spaceship Earth at EPCOT.
    Please know that your husband will need to be present for either option you decide to go with. No matter what option you choose, you will be guided by wonderful Cast Members who are here to help with specific requests and individual needs! 

    Travis, this trip is sure to be a core memory in the making. If you have any other questions, please don't hesitate to reach out. I hope your vacation is practically perfect in every way!

    See ya real soon!
    Michelle
thumbnail image for Michelle

Meet the Panelist: Michelle, Pennsylvania

Why hello, dreamers of all ages! I’m a lightsaber-wielding, Mickey waffle-loving, adventure-seeking kid at heart! My husband and our pup live in a little town near Pittsburgh that we affectionately call Main Street, U.S.A. We consider Walt Disney World Resort our second home and I’m so excited to help you add even more magic to your Disney vacation! Learn More About Michelle

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