Troll at Epcot Int Flower & Garden Festival
  • On Feb 28, 2022
    James from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My husband and I have been annual pass holders for years. This year we chose pixie pass when it was time to renew but would now like to upgrade. How can we do this?

    Hiya James,

    Welcome to planDisney fellow Walt Disney World Annual Passholder. I see that you are planning to return to the Most Magical Place on Earth at the end of this month. So am I! I can’t miss EPCOT’s International Flower and Garden Festival! I’m a massive fan of Orange Bird, and I can’t wait to use my Annual Passholder discount to purchase all of the merchandise.

    Upgrading your Disney Annual Pass is a “fairy” easy task. I spoke to a Cast Member on the V.I.Passholder line, and they have informed me that there are two options for upgrading your annual passes. If you and your husband have not used the Disney Pixie Pass yet:

    - You can request an upgrade over the phone with Cast Member on the V.I.Passholder line at (407)-560-7277, or you can go to a Guest Relations location at any of the four Theme Parks or Disney Springs to select from available options.

    If you have already used your Disney Pixie Pass to visit a Walt Disney World Resort Theme Park (even if it was just for a one-day visit):

    - You will only be able to request an upgrade in-person at Guest Relations at this time.

    I hope that I have answered your question, James and that you and your husband can upgrade your Pixie Passes. Let me know if there is anything else I can do to help.

    Happy Planning!

    Ashley F.
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Meet the Panelist: Ashley, North Carolina

Hey Y'all! I’m Ashley and I live in North Carolina. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our annual passes. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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