Mom and child riding Seven Dwarfs Mine Train
  • On May 21, 2019
    Jeanie from MI Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hubby & I have lost all 3 of our previous Magic Bands, so I reported them Lost on My Disney Experience. How do I get new ones? MDE didn't let me pick new ones even after I refreshed the screen. Thanks!

    Hello, Jeanie, and welcome back to the Disney Parks Moms Panel!

    I’m so sorry to hear that you’ve misplaced your MagicBands, but you’ve done the right thing by reporting them as lost in your My Disney Experience account. According to the Frequently Asked Questions on the Walt Disney World Resort website, since your next check-in date isn’t until later this year, you will want to contact Guest Services (via the help number for My Disney Experience, MagicBands and FastPass+ reservations on the phone directory) for information about getting replacement MagicBands. If you’re planning to stay at an official Walt Disney World Resort Hotel for your visit in December, you’ll receive a new set of complimentary MagicBands for each Guest on your reservation. 

    Did you hear that Walt Disney World Resort hotel Guests can now pay to upgrade their MagicBands from the standard solid colors? This new feature just rolled out this week, and my understanding is that due the popularity of this offer, some MagicBand options are currently unavailable. Since you’re still more than 180 days from your next visit, though, you should have plenty of time to see what might become available soon. 

    In the meantime, hop on over to to see some of the cool new MagicBand options! I purchased the Disney Emoji MagicBand2 on the last day of our Spring Break visit last month, and am looking forward to wearing it for our next trip in a couple of weeks. I hope you find something you love just as much.

    Let us know if there are any other questions we can answer for you, Jeanie. We hope to see you real soon!

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Meet the Panelist: Amy, South Carolina

Hiya, pals! I'm Amy from South Carolina. I'm married to my Disney-loving best friend, and together we've raised two princes and a princess. Whether I'm teaching my high school journalism students, planning Disney Bounding outfits with my daughter, or researching which new adventures we'll encounter on our next Walt Disney World Resort vacation, I find a way to incorporate a little Disney magic into everything I do. I look forward to helping you discover the magic, too!  Learn More About Amy

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