Guardians of the Galaxy at Night
  • On Oct 17, 2022
    Deborah from MN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I do a refresh in the app that gets mentioned?

    Hi there Deborah!  Welcome to planDisney.

    The My Disney Experience mobile app puts vacation planning information right in the palm of your hand.  You can find maps, transportation directions, showtimes, attraction wait times, and so much more!  You can even place Mobile Food & Beverage Orders right from the convenience of your phone.  Such a time-saver!

    I am guessing that you may have heard it is helpful to refresh the app just prior to 7:00 am when attempting to join the Virtual Queue for Guardians of the Galaxy: Cosmic Rewind, or perhaps refresh the Disney Genie+ Tip Board to view current return times for Lightning Lane access.  The easiest way to refresh the page is to place your finger on the screen, pull down, and release.  Navigating back to the previous screen and then to the page you need should refresh the page as well.  You could also close the app and then relaunch it, though this will take longer.

    Prior to your trip, I recommend making sure that your phone has been updated to the latest operating system, and that you are using the latest version of My Disney Experience.  Usually, at the beginning of my trip, I also sign out of the app, relaunch it, and then sign back in just to make sure all my plans are updated.

    Deborah, if I misunderstood what you were asking about, please feel free to write us back with another question.  Wishing you a wonderful vacation!

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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