• On Jun 7, 2018
    Melissa from MS Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We have a hotel reservation and park tickets for aug 23 2018. Now my husband might have to go out of the country then. How long do I ha e to reschedule or get a refund?

    Hi Melissa,

    Welcome to the Disney Parks Moms Panel! I am sending a little extra magic your way hoping that your husband does not have to go out of the country and you can continue with your trip to the Walt Disney World Resort as planned!

    To check the refund and cancellation policies, please see the Terms & Conditions Effective for Arrivals January 1, 2018 through December 31, 2018. In the past, I had to cancel a trip and was able to get a refund of my deposit. Keep in mind that I had booked our vacation package directly through the Walt Disney World Resort. If you booked through a third party vendor, there may be additional fees that you have to pay if you cancel or reschedule.

    In the meantime, I suggest that you continue making plans as if he can still go on the trip. Be sure to make advanced dining and Fast Pass+ selections. If it turns out that he cannot go, you can always cancel those advanced dining reservations and Fast Pass+ selections. Just be sure to cancel those dining reservations before being charged!

    Melissa, I do hope that everything works out!

    Magic, memories and Minnie Mouse hugs,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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