• On Aug 31, 2021
    Tracy from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My hotel reservation was changed to a different resort. How do I update that in my Disney app

    Hi there, Tracy! Welcome to planDisney! 

    Oh my Mickey waffles, your Walt Disney World Resort vacation starts TOMORROW! We haven't a moment to waste, so let's get your Resort hotel reservation in order right away!

    You might be able to change your reservation by just modifying it in your My Disney Experience account. Head over to the Walt Disney World home page and click on "Sign In or Create Account" to log in, then click on the My Disney Experience logo in the menu bar. Next, scroll down to "My Plans, Reservations and Tickets" and locate your Resort hotel reservation there. Click on "Change Reservation," and then "Change" next to your Resort hotel listing. Hopefully that will do it. If you can't change it this way, you can call Guest Relations at the number listed under "My Disney Experience and MagicBands" or click on the Chat feature at the top of the Frequently Asked Questions page, and a Cast Member will be happy to take care of it for you.

    Tracy, I hope you have a magical stay at your home-away-from home during your vacation at the Walt Disney World Resort. Be sure to stop by and see us again if you have any more questions. We're always here to help!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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