Avengers Campus featuring Spiderman
  • On Jun 17, 2023
    Gicel from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    have hotel reservation but also bought ticket through sams club for another member. is there a way to add all the members into 1 group to be able to book stuff easier? when i go to book i only see my hotel group even though i added the ticket in the app

    Hi there Gicel,

    Welcome to planDisney! Thanks for stopping by with your question. I am also typically nominated by friends and family to be the designated Disneyland mobile app group leader to book things like our Lightning Lane return times. It definitely helps to have everyone's tickets linked together!

    The way that you do this is through the "Tickets and Passes" section of the Disneyland mobile app's menu (the three horizontal lines in the bottom right of the screen). Once you're in this section, you'll tap "Link Tickets & Passes" and you can either scan the barcode of the other group member's ticket (if you have it) or you can manually enter the ticket ID number.

    Once everyone's tickets are added, then you should be able to do things like making your theme park reservations or, if you've purchased the Disney Genie+ service and are in the parks, make Lightning Lane selections.

    If this still isn't working for you, I would suggest calling to speak with a Cast Member at the Guest Information line. They should hopefully be able to give you more specific information or possibly even help you troubleshoot what exactly is going on. 

    Thank you again for your question, Gicel! I hope you have a fantastic visit to the Disneyland Resort.

    Have a Magical Day,
    Greg
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Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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