• On Dec 27, 2020
    Laura from IN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What is the 2021 hotel and park ticket cancellation/refund policy for COVID?

    Hi Laura, and welcome to planDisney! I’m so glad you’ve stopped by today with your question. During these uncertain times, you are not alone in having questions regarding the cancellation and modification of Disney travel plans. It is a topic that many have questions about. Now more than ever, it is important that Disney Guests are able to have flexibility to alter their plans, and Walt Disney World is doing all they can to ensure that this is the case.
    As you will see outlined in the Experience Updates pages, there is much flexibility in case you need to make alterations to your plans. In fact, Disney Travel Packages can be modified up to one day prior to the start of the trip without any Disney-imposed change fees. Existing Disney Park Tickets purchased before June 6, 2020 with valid use date beginning March 12, 2020 or later are now automatically extended to an expiration date of September 26, 2021. As you will see outlined on the Experience Updates - Parks pages, if you are unable to visit by that date, you simply need to call Ticket Services to discuss alternate options such as applying the value toward another Ticket purchase. 
    Laura, I hope that you will be soothed by knowing how easy and seamless it will be to make changes to your travel plans so that you may visit Walt Disney World when it makes the most sense for you to do so! That Disney magic we all know and love is there waiting for us.  However, Walt Disney World is committed to making sure that Guests can have the flexibility to return to the magic whenever it is most convenient and safest for them and their loved ones. Keep checking the Disney Parks Blog for the latest updates on all the exciting news as the phased reopening of the Disney Parks continues! Also, make sure that when you do choose your dates to visit, that you secure Disney Park Pass reservations in advance, and download the latest version of My Disney Experience App onto your mobile device. This will allow you to be as prepared and connected as possible! Lastly, know that we are always here for you during any phase of your visit. Come back and see us again soon!
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Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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