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  • On Jan 19, 2025
    Carlos from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What is the hotel cancellation policy?

    Hi Carlos,

    Thank you for stopping by planDisney with your resort question! While I’m sorry to hear you’re considering canceling your stay, I completely understand that life can sometimes sprinkle unexpected pixie dust on our plans. 

    After checking with a friendly Cast Member, here’s what I found out:

    For room-only reservations, you can cancel 8 or more days before your arrival without penalty. You can do this conveniently through your My Disney Experience account or by calling the Reservations Team.

    If you’ve booked a vacation package, the rules are a little different:

    • Cancel more than 30 days before your arrival, and there’s no penalty (unless you’ve added Travel Protection).
    • Cancel 3 to 29 days prior, and there’s a $200 cancellation fee (remember, prices are subject to change without notice).
    • Cancel within 2 days of your arrival, and unfortunately, the full package price will be nonrefundable.
    Carlos, whatever you decide, I hope your Disney dreams come true soon. If you have any additional questions, feel free to reach back out! 

    See you real soon,

    Christina

thumbnail image for Christina

Meet the Panelist: Christina, Florida

Hiya Pal! I am an Instructional Designer by day and a Disney enthusiast by night. As a mom of two princesses, a wife, a runDisney finisher, a Disney Vacation Club member, and an annual passholder, my life is filled with magic. Although we live about an hour away, we love staying at different Disney hotels, visiting the parks, savoring different dining locations, and meticulously planning each trip. Adventure is out there, and I am here to help you find it!  Learn More About Christina

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