dlr destinations 02
  • On Jan 30, 2022
    Denise from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can i get my hotel bill emailed to me

    Hi Denise!

    Welcome to planDisney! Thank you so much for reaching out to us hEAR!

    I sadly don't have the proper magic mirror to peer into your My Disneyland Account, Denise, to see if you're asking about acquiring a hotel folio from a previous vacation or if you're wanting to ensure that you'll get an email for an upcoming stay, so I'm going to answer with information for both! If you've recently checked out of a Disneyland Resort Hotel, you can contact the Disney Hotel Reservation line at (714) 956-MICKEY or (714) 956-6425. However, it might be faster if you call your specific hotel directly: the phone number for The Disneyland Hotel is (714) 778-6600; the Paradise Pier Hotel is (714) 999-0990; Disney's Grand Californian Hotel & Spa can be reached at (714) 635-2300. If you stayed at a Disneyland Good Neighbor Hotel you'll also have to call that property directly.

    If your missing email is from a previous stay or if you're wanting to ensure that you get one upon check-out for a future visit, go ahead and double-check the email address on file in your My Disneyland Account. Once you sign in, click 'Communications Preferences' and you'll see the email on file at the top. If this is no longer correct you can change it now. However, if like me it's the same email address you've had since college, double check your spam folder too as sometimes hotel folios make their way in there.

    Pro Tip: The 'sender' should come across as Disney Destinations.
    Bonus Pro Tip: Double-check any other email accounts you may have used to book this vacation. Technically the same Disney.com account/email address can be used to book a vacation at Disneyland Resort, Walt Disney World Resort, Disney Cruise Line, Aulani - A Disney Resort and Spa, and even ShopDisney.com. But my husband is one of those people who has multiple Disney accounts for each one of the above because he didn't realize they were all connected, so it's possible that your email went to a different account.

    I hope this helped to track down your hotel folio, Denise! I hope you had the best! vacation! ever! if you just left us, or, I know that you're going to have an amazing time if you're arriving soon! Be sure to follow the official planDisney Instagram account as we're sharing all kinds of Disney Parks tips and tricks. And if there's anything else that we can help you with, We're All Ears!

    ~Kristen N.
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I'm a mom to the best ride buddy and a military spouse who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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