Multigen Fam at Stromalong Bay
  • On Apr 12, 2022
    Debbie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a hospitality suite available on our arrival day to use the pool before our room is ready?

    Hi Debbie,

    Welcome to planDisney and thank you for your question!

    Similar to you, I love getting to my Disney Resorts Collection hotel early. Whether I’m going to the Theme Parks or just relaxing at the hotel, I love to immerse myself in the magic as soon as I step foot on property! 

    I'm not familiar with the option of a hospitality suite, but I know you’re more than welcome to drop off your luggage with Bell Services. While you wait for your room, you can get ready for the pool in one of the restrooms in the lobby and give your luggage over to Bell Services. They will keep all your bags together so when you’re done at the pool and your room is ready, you can head right up!

    Keep in mind, through the My Disney Experience mobile app, you can utilize Direct-to-Room Service. With this Service, you’ll be able to check-in on your phone and receive a text or app notification when your room is ready. If your hotel is already booked, you can start your mobile check-in process today! Remember that there’s an option for early check-in, so you might be able to enter your room before 3:00 p.m. (subject to availability).

    I hope this “Bit By Bryanna” is helpful as you prepare for your next Walt Disney World vacation. If you have any other planning questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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