Cinderella Castle Detail
  • On Mar 31, 2026
    Allison from NE Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We hope to go on the Keys to the Kingdom tour at Magic Kingdom. The description states no phones allowed. We have one person in our party with Type 1 diabetes who uses their phone to monitor blood sugar. Will they be allowed to access their phone for this?

    Hi Allison, and welcome back to planDisney! It’s been a while since your last question, so we’re glad you’re here again. I’m happy to help you with your next magical adventure to Walt Disney World Resort!

    Disney's Keys to the Kingdom Tour is truly an incredible experience! I took this tour recently with my college-aged son, and we both had a wonderful time and learned so much. Your tour guide will share not only some special Disney history, but also behind-the-scenes secrets about how the magic comes to life. In general, they ask that phones not be used during the tour because photos and recording are prohibited. However, in experience, I was able to keep my phone with me and simply refrained from using it except during designated breaks. I would recommend speaking with the Cast Member at check-in and letting them know that someone in your party will need to periodically check their phone for medical reasons. Backstage areas are typically where your tour guide will remind everyone not to use their phones, but sharing your situation in advance will give them the heads up that any use is for a specific medical need rather than for photos or recording.

    While you’re at Magic Kingdom, be sure to stay into the evening, so you can see the Disney Starlight: Dream the Night Away nighttime parade. It opened last summer and is one of my favorite new additions at Walt Disney World in recent years! The floats are absolutely beautiful and feature so many beloved Disney characters. It’s a must-see and the perfect way to end a magical day!

    Allison, I hope this helps as you plan for your visit to the Most Magical Place on Earth! If you have any more questions, stop back by and see me. I’m always here to help and love adding extra pixie dust to your Disney vacation planning!

    Your pal,
    Casey
thumbnail image for Casey

Meet the Panelist: Casey, Virginia

Hello from Virginia! I'm Casey, a mom of two teens, teacher, and lifelong Disney traveler. I’ve experienced the magic of Disney from coast to coast and around the world, and I believe the real magic happens in the small moments, from hugs with your favorite characters to firework reflections in little eyes. These moments turn into the memories that will be a special part of your family’s story. I’m excited to help you create the Disney moments you’ll treasure forever!
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