Mom And Son Giraffe
  • On Feb 5, 2015
    Karen from NC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We just got home and a cast member at our hotel went above and beyond (after we were home) for us. I want to let Disney know. I have been all over the website and cannot figure out who to email. Can you point me in the right direction?

    Hello, Karen,

    How thoughtful of you to be reaching out to Walt Disney World to share your positive experience.  You can send an email to Guest Services to share your good news about the cast member who went above and beyond.  

    I'm so happy that you were treated to a little extra pixie-dust on your trip!

    -Kara 
thumbnail image for Kara

Meet the Panelist: Kara, Nebraska

I am a retired teacher with a family of 3 adult sons who have grown up through Disney. I am known by friends as the Star Wars loving Disney Nerd who always wants to serve up tips and ideas of how to make visits to Walt Disney World special and magical.  Learn More About Kara

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