• On Mar 23, 2022
    Daniel from MA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Been on hold for two hours! Purchased tix through AAA. All I have is a reservation number. I was able to use that to reserve my days at the parks. But what do I use to actually get in? The barcode on the email? I don’t have individual ticket #’s. HELP!

    Welcome to planDisney Daniel!

    I am sorry for the long hold times. The Cast Members are working hard to help each and every guest. In the meantime, hopefully your pals here at planDisney can be of assistance!

    OK, so good job on getting your Theme Park Tickets linked to your My Disney Experience account and booking your Theme Park Reservations. You have the hard part done! To access your tickets, you have several options. In my opinion, the easiest option is to utilize Disney MagicMobile Service. You simply use your phone to tap into the theme parks. How easy is that! Just go to your My Disney Experience app, click on the 3 horizontal lines on the bottom right, and choose Disney MagicMobile. Your linked tickets should be there for you!

    Need some more options? Well, here you go! MagicBands still do the trick. Use one from a past vacation or new MagicBands can be purchased at Walt Disney World. You may also opt for a card that can be picked up at any ticket window, front desk of your Disney Resort hotel, or Guest Relations window. 

    Again, sorry for any problems on the phone but hopefully you are well on your way to a magical visit to Walt Disney World! Our planDisney team looks forward to hearing from you again real soon. 

    Cathy
thumbnail image for Cathy

Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
Learn More About Cathy

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