Father and daughter on Dumbo
  • On Aug 23, 2020
    Janae from OH Asked

    How do I get a hold of a ticket manager?

    Hi Janae,

    Thanks for reaching out to planDisney! We're always happy to help with any questions you have about planning or modifying your Walt Disney World vacation.

    It sounds like you may have some specific questions about how to modify, cancel or reschedule your tickets. Believe me, you are not alone. We've all had to modify our itineraries during the park closures and as we adjust to enhanced health and safety measures at the parks and resorts.

    You will find updated information on ticket policies here. The best place to get answers to your personal ticket questions is by calling Guest Services. The number to speak to a Cast Member about your ticket options is (407) 934-7639. To cancel tickets you already purchased, you can call (407) 566-4985. 

    I can tell you that Walt Disney World is offering a great deal of flexibility on ticket purchases and resort reservations, both new and existing, to assure that guests can book their vacations with confidence, even in these uncertain times. 

    When you resolve your personal ticket inquiries, Janae, please check back with us if you have questions about attractions, resorts, dining and more. We love to offer our suggestions. Enjoy!

    Wilma
thumbnail image for Wilma

Meet the Panelist: Wilma, Florida

We live 90 miles from Walt Disney World and have visited frequently for 20 years. Disney is the place our family can relax together, try new things (especially interesting food) and have conversations, no matter what park we visit or where we stay.
Learn More About Wilma

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