Welcome to planDisney Janet!
I am sorry for your long hold times. Sometimes I find the Chat feature to be helpful (click the CHAT icon on the
Phone Directory page.) But I understand, even that can get busy.
To change the date of your tickets from your computer or laptop, sign into your My Disney Experience Account. Under My Plans, go to Tickets & Memory Maker. You should see each guest in your travel party listed with their ticket type under their names. Click on Change Ticket. It should walk you through from there! Please note: Any changes to tickets may result in a price difference.
If using the My Disney Experience app, click on the 3 horizontal lines in the bottom right corner. Then, choose Tickets and Passes. Swipe left to see each ticket. Below that you will see Change Ticket.
Remember that if changing the dates of your
Theme Park Tickets, you will need to change your
Theme Park Reservations. I am glad you have your
Dining Reservations updated!
Again, sorry for any frustrations but stop back to planDisney if we can help!
Cathy