Hey there! Hi there, Nicole! I am happy to welcome you to planDisney with your questions about an upcoming stay at Walt Disney World Resort.
I know, sometimes plans change and even the most magical Disney dreams are thwarted by unexpected events. It sounds like you have a resort-only reservation that says it can be cancelled up until July 13 without penalty. You will have until midnight (think 11:59:59 p.m.) on July 13.
If you need to
cancel, you should be able to do this easily online. Just log into "
My Plans" and find the resort reservation under "My Plans, Reservations and Tickets." Next to your hotel information, you should see blue text that says "Cancel Reservation." Click this link and follow the prompts to confirm the cancellation. In some cases, you may need to call. If so, the number to use will be listed with the resort information for your ease in knowing whom to call.
I know sometimes it's heartbreaking to cancel a
Walt Disney World vacation. I hope a trip to the Most Magical Place on Earth can be rescheduled for another time. There are several
special offers that make a vacation even more tempting. And a much as I would love to be packing right now for a trip, there is so much fun on the horizon with the holidays coming up.
If we can help with a future vacation, we'd love to see you again at
planDisney!
Thinking of the Happiest Things!
Jana